Ernest Eugene Mallett

LinkedIn | GitHub

Summary

A results-driven and forward-thinking Principal Engineer with extensive experience in cloud architecture, platform engineering, and leading high-impact technical initiatives. Proven ability to guide complex projects from conception to completion, including large-scale cloud migrations and pioneering generative AI applications. Seeking a Staff, Principal, or Director-level role to leverage deep technical expertise in AI and distributed systems to build innovative products and high-performing engineering teams.

Technical Skills

  • Cloud/DevOps: AWS, Azure, Terraform, Packer, Docker, Kubernetes, GitHub Actions, Azure DevOps, Consul
  • Languages: C#, Go, Python, JavaScript, TypeScript, SQL, Cypher, PHP, C++
  • Frameworks: .NET, ASP.NET, Blazor, Svelte, Tailwind, Bootstrap, Node.js
  • Databases: MySQL, PostgreSQL, SQL Server, SQLite, CouchDB, DynamoDB, MongoDB, Redis, Neo4j
  • Tools: JetBrains IDEs, VS Code, Postman, Elasticsearch, GitKraken, Wireshark, Visual Studio

Professional Experience

Principal Software Engineer

Elsevier | August 2022 - Present

  • Defined and drove the long-term technical vision and architectural strategy across multiple product teams, ensuring alignment with business objectives.
  • Architected a new, highly scalable system on AWS using Terraform, which improved system performance and cut infrastructure costs by 15%.
  • Played an integral role in planning and leading the complete migration of on-premises infrastructure to the AWS cloud, successfully achieving 100% uptime during the process.
  • Championed modern DevOps practices by standardizing CI/CD pipelines in GitHub Actions, reducing average deployment time from over 60 minutes to 35 minutes.
  • Pioneered the integration of AI-assisted development tools into the engineering workflow, enhancing developer productivity in test creation, documentation, and code optimization.
  • Conducted a comprehensive security audit across all codebases, implementing automated secret and vulnerability detection that identified and remediated numerous exposed credentials.
  • As part of a cross-functional cost-savings team, contributed to measures that reduced annual operational costs by $1.3M.
  • Served as a technical authority and mentor for senior engineers, fostering a culture of technical excellence, innovation, and continuous improvement.

Sr. Software Engineer / Team Lead

ComputaCenter US | January 2022 - August 2022

  • Provided technical leadership and mentorship to the development team, establishing best practices for software quality and guiding successful project delivery.
  • Acted as the primary technical liaison between customers, solutions architects, and engineering teams to translate complex business requirements into actionable technical specifications.
  • Built and maintained operational tools, microservices, and automation scripts, actively troubleshooting and resolving issues in testing and production to ensure system integrity.
  • Navigated complex customer ecosystems to install and configure custom applications, resolving cross-platform compatibility issues and adhering to diverse security postures.

Sr. Software Engineer

Pivot Technology Solutions (Acquired by Computacenter) | October 2019 - January 2022

  • Architected and developed custom products and integrations for full-service contact center solutions, leveraging C#, .NET Core, Cisco (UCCX/UCCE), and Twilio.
  • Engineered and deployed highly-available, redundant services on cloud platforms, including AWS and Azure.
  • Implemented robust security mechanisms to protect sensitive information, ensuring strict compliance with standards like PCI-DSS and ISO 27001.
  • Authored comprehensive technical documentation for products and solutions to improve maintainability and minimize end-user confusion.

Integrations Software Engineer

LocalMed | November 2018 - October 2019

  • Engineered and maintained a variety of components including Windows services, microservices, and internal NuGet packages.
  • Performed production support by debugging and resolving issues in live software systems to ensure operational stability within a complex, security-focused medical environment.
  • Ensured all developed software strictly complied with corporate and government policies for security and privacy.

Software Engineer

The SSI Group, Inc. | April 2018 - November 2018

  • Contributed to the strategic migration of legacy products to a modern, cloud-based SaaS model.
  • Developed software in a highly regulated healthcare environment, ensuring strict compliance with HIPAA and HITRUST.
  • Developed and maintained full-stack applications across the entire SDLC, utilizing C#, .NET, TypeScript, LESS/CSS, and FoxPro.

Software Developer / Team Lead

Provalus | September 2017 - April 2018

  • Provided technical leadership and mentorship to a new development team, establishing best practices for software quality and guiding project delivery.
  • Collaborated with business analysts and software architects to plan, design, develop, and test web and desktop-based business applications.
  • Played a key role in the migration of legacy applications to current technologies, including refining and tuning integrations between systems.

Software Development Instructor | Jul 2017 → Sep 2017

  • Provided technical leadership, coaching, and mentorship to new developers beginning their careers in software development.
  • Designed, tailored, and structured comprehensive lesson plans to provide high-quality, practical knowledge to students.
  • Delivered hands-on instruction and support, ensuring all students understood the material from both a theoretical and practical standpoint.
  • Remained on-call 24/7 to provide continuous guidance and assist students with complex development issues.

Certifications

  • HashiCorp Certified: Consul Associate - Achieved May 2021
  • Six-Sigma White Belt - Achieved April 2021
  • HashiCorp Certified: Vault Associate - Achieved July 2020
  • HashiCorp Certified: Terraform Associate - Achieved July 2020
  • Microsoft Certified: Azure Fundamentals - Achieved August 2019
  • AWS Certified Developer - Associate - Achieved August 2019
  • AWS Certified Cloud Practitioner - Achieved August 2019
  • Professional Scrum Developer - Achieved March 2018

Projects & Interests

  • Stack Overflow: Active contributor in the C# community with 35 answers written.
  • dEngine: A personal passion project building a 2D game engine in C++, now exploring a rewrite in Rust.
  • System Design & Home Networking: Actively maintaining personal GitHub repositories for system design exercises and home lab automation.